Online Shop
Welcome to the Moments by Charlie Online Shop.
Browse and shop online for wall art, stationery, home decor and accessories.
All products are made by South Australian Abstract Artist and Surface Pattern Designer Charlie Albright.
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Customer Service
Welcome to the FAQ section for online orders — a simple guide to help make your shopping experience smooth from cart to delivery. Here you'll find quick answers to common questions about ordering, shipping, payment, and returns. If something is still unclear or you need a hand, feel free to get in touch — I’m here to help along the way.
Free International Shipping
All orders, big or small, include free international shipping.
Items ship from Adelaide, South Australia and are subject to national (Australia) and international (receiving country) postal regulations and timeframes. We will do everything we can to dispatch your order as quickly as possible, however, we can’t control any delays with the national and international postal services.
Free Shipping Australia-Wide
Just like our free international shipping, we of course offer free shipping to anywhere in Australia, our home-base.
Items ship from Adelaide, South Australia and are subject to national (Australia) postal regulations and timeframes. However, we will do everything we can to dispatch your order as quickly as possible.
Quick Processing Time
Orders are processed the next business day (Australian Eastern Standard Time) and dispatched within 24 to 48 hours.
Shipping Details
For shipping, we use a variety of shipping and courier services, including Australia Post, official service partners of Australia Post, and Australia Post International.
For large to extra large paintings on canvas, or private and commercial art commissions, we use a local or international courier service, depending on the order destination and size.
Free & Easy 28 Day Returns
Free and easy 28 day returns on all orders, including items purchased on sale at sale prices.
I want you to be 100% satisfied with your purchase. I don’t want you to pay for something you don’t absolutely love. No fancy reason required. Also, all free gifts received in your order are yours to keep. My gratitude for taking the time to support my journey of creative pursuits.
Secure Payments
We aim to offer a safe shopping experience for you. This website and the online shop are powered by WordPress and Woocommerce, and hosted on Cloudways – known for their advanced server and application-level protection.
Order transaction payments are also secured with PayPal and Woocommerce Payments.